21 May Customer Service and Complaints Workshop
Date(s) - 21/05/2015
9:30 am - 12:30 pm
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For an organisation to operate at an optimum level it is important that employees need to be efficient of the areas of internal and external customer service.
This session will provide the opportunity for participants to focus on the characteristics of good customer service as well as resolving and managing complaints.
For more information please click here